Shipping Info

RAPT IN MAILLE IS NOW SHIPPING WORLDWIDE!

*This is a new feature - please send an email if you are experiencing any issues with checkout.


PRODUCTION TIME
: More often than not, I can ship your order within 2-5 business days. During busy times (holidays, special sales & collection releases, etc), please allow for 7-10 business days. You can be confident that all orders are shipped out as fast as my hands can make them and I never like to have orders sitting in my queue for very long!

SHIPPING TIME: All US orders are shipped UPS Ground, which usually takes 2-3 business days to get to you. Sometimes this is 1 day if you are local to the Chicago area. Please note this is not a guaranteed service and could take longer. You will receive a shipping confirmation email with tracking number when your shipping label is created. Please allow 24 hours for tracking information to appear.

SHIPPING COSTS (USA): My website will calculate the UPS Ground carrier rate for your shipping zone. Costs for locations close to Chicago are coming to just over $7. Average rates are between $7-8.50. Rarely, shipping can go up to $10 with zones that are far from Chicago or difficult to get to.

INTERNATIONAL ORDERS: All orders shipping outside of the United States will be sent UPS Worldwide Express or Expedited. My website will calculate this rate for your country and specific location. Please note: The customer is solely responsible for any additional import taxes, duties or tariffs due upon delivery. Please refer to your country's customs policies before ordering. If a package is refused at the time of delivery because of fees owed, the customer will still be responsible for any shipping charges incurred up to that point.

* COVID UPDATES: With all carriers being short-staffed and overworked due to health issues and increased online shopping, services may be slower than normal. Please be patient with your delivery, thank you!